2024 Blue light on xfinity modem

Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light.. Lvpg pediatrics quakertown

It indicates that your modem is not receiving internet signals. 2. Blue Light. When the device is turned on, this is mostly an indication of power. Aside from that, the blue light aids in determining the strength of an internet connection. The internet connection is strong when the blue light remains steady.Watch on. The lights that should be flashing on your Comcast modem are the Power lights, Downstream, Upstream, and Online lights. The Power light should be a solid green which means that the modem is properly connected to a power source and turned on. The Downstream and Upstream lights should both be flashing, showing that the modem is …Forgot to add...when the DS light is blinking my DL speeds are good, 600M service and I am testing in the high 400s, low 500s. It seems to me Netgear designed the modem to alert you to issues by blinking the DS light.Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their self-install device activation line.The Xfinity modem blinking yellow can indicate the router is connecting to the Xfinity System. If it won’t stop blinking, start by power cycling the unit before …Blue (or Cyan) White. Looking to Connect. PULSE. Dim to Bright to Dim cycle takes 2500 ms. White. White. Green. White. During Pod Naming (Pod being renamed only) BLINK (Double) 300ms ON, 300ms OFF, 700ms ON, 1500ms OFF (cycle 2800 ms) White. White. Green. White. Waiting for Optimization to Finish. BLINK (Double) 300ms ON, 300ms OFF, 700ms ON ...Well as a field tech, those routers are the biggest pieces of trash. Power off both the modem and the router, then turn the modem on and wait till you see all the lights active on it. Then power on the router and see if the light turns blue and stays blue.Meaning Of Send Light Blinking Blue. Both bands are uploading data (No action is needed) Meaning of Send Light Blinking Green: Only one band is relevant for upload speeds. ISP-specific problems or interference might be the root cause. Restart the device or connect to the ISP as a solution. 5. Online Light.It should be enough time to grab a cup of coffee or tea as 5 to 10 minutes should be able right. Reconnect the ethernet cable, reconnect the power source, and then turn the device on. Wait and see if the device turns back on and the blinking blue light is off. 5. If all else fails, it's time to factory reset.How to Fix the Blinking White Light on the Xfinity Router (How to Troubleshoot in Seconds). In this video, we're going to talk about how to fix the blinking ...Try disconnecting your splitters and running a direct connection into the modem. If internet connectivity is restored or the Xfinity modem stops flashing green, then you know that a splitter was the issue. A direct connection is the best option for optimal performance. 8. Factory Reset Your XFinity Modem.Sep 15, 2021 · Disconnect the Ethernet cable between the router and the modem. Wait patiently for a while, maybe grab a glass of water. Reconnect the modem’s power adapter to the wall. Plug the router’s power cord and switch both ON. If you still see a flashing blue light, it is time we moved towards a factory reset. Flashing lights on your Xfinity modem can indicate various issues that might disrupt your internet connection. Understanding the meaning behind these lights and …To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On." How much energy can be saved with Power Saver?The manual says a blinking blue light means it's trying to negotiate channels. But my connection seems to be up, and the speed looks normal for my plan. Does anybody have a similar problem? Should I request help from Comcast to see what's going on? Here's my current connection details. And yes, the blue light is blinking at the moment.Another possible cause for the Xfinity box blinking blue could be a modem compatibility issue. Your modem acts as a bridge between your Xfinity box and the internet service provider's network. If there is a compatibility problem between the modem and the Xfinity box, it can lead to connectivity issues and result in the blinking blue light.Randomly the other day, internet goes out and I'm now getting the No Signal blinking blue light on my modem from Centurylink. Went through all the usual cycling resets, and also called customer service. They have to send a tech over to fix it, because they are not getting any signal on their end. All the wires from the power converter look correct.XB8 WPS issue. I got a new XB8 yesterday and when I try and pair my XB8 WPS it only blinks red twice and then returns to white, instead of blinking blue for two minutes to connect. I have reset the router manually and also through the Xfinity app. I got a replacement today, set everything up and it still happens, linking red twice and not pairing.Software issues in an Xfinity router — firmware bugs, incorrect settings, outdated systems — can cause a blinking green light. When the device's software isn't working correctly, it could ...Select the Security tab. Scroll down to the desired camera or video doorbell and select the camera thumbnail. On the camera screen, select the gear icon on the upper right. Toggle the Night Vision setting to the off position. Turning off Night Vision can result in dark footage in low-light conditions.Resetting your Xfinity white router is a simple process and can be done in a few steps. First, locate the reset button on the back of your router. You will then need to use a paperclip or other narrow object to press and hold the reset button for at least 10 seconds. This will cause your router to reset to the factory default settings and reboot.Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select the brightness level you want, then press OK. Press Exit to finish. Learn about device lights on X1.For that: Unplug the power from your Internet Router. Unplugging from the socket. Press and hold the " Power " button on your Internet Router. Plug the power back in and wait for internet services to start. Plugging the power back in. Check to see if the issue persists.The blue down arrow on my Motorola MB8611 has recently started blinking. When it happens my internet speed drops by 30-40%. If I power cycle the modem, the light stays up for a while and my speed improves until it starts blinking again.Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.The US/DS light on your Xfinity modem indicates whether or not it's sending and/or receiving upstream/downstream data (known as Internet connection in layman's terms). It can exhibit many different colors and patterns, like green, blue blinking, or red. Upstream (or upload speed) data is the information going out from the Xfinity modem to the Internet when you're browsing.The downstream light on my Arris 8200 modem changes from blue (DOCSIS 3.1) to Green (DOCSIS 3.0) several times per hour. I'd been having disconnections from the internet every few days recently and Xfinity sent a tech out today. They checked everything inside and outside of the house. They did quite a bit of improvement with cable …A power cycle will give your modem a cold restart, eliminating any bugs or glitches. All you have to do is unplug your modem, remove all the cables, wait for 10 minutes, put the cables in, and power it on. Again, let it sit idle for around 5 to 10 minutes, and the red light should disappear. Step.The round button, in the back, above the ethernet ports. This button has -2- functions. 1)- a quick push/release triggers the WPS function. 2)-a push and hold (about 30 seconds) triggers the "reset" function. This info. is not covered, that I could find, in the packaged product info. A Comcast tech had to work.Your Xfinity modem should have the following lights on: 1. Power – The power light should be illuminated in solid green, indicating your modem is powered on. If the light is off, verify the power cord is securely connected to the modem and wall outlet. 2. Downstream – The downstream light should be illuminated in solid green, indicating ...Jun 21, 2023 · Official Employee. •. 835 Messages. 10 months ago. Normally the light will remain lit when the box is in power save mode. Normally when you turn the power off for the TV the cable box remains on. You can control the brightness level on the box through the settings on the box. 2. 1. The pod in our basement wasn't working, and when I went to look for it on the XFi app, it had a status of "offline". Removing it from the wall outlet and putting it back didn't resolve the issue. In fact, the pod is now continuously flashing a white light (it wasn't doing anything before that). I also tried removing the device via the app ...Use the arrow keys to select "Power Light Brightness" or "Clock Light Brightness" and press the OK button. Use the left arrow key to decrease the brightness and the right arrow key to increase the brightness. You can set the brightness level to either 1 (the dimmest), 2 or 3 (the brightest). Press the OK button to lock in your selection.Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.BruceW. @spcaman wrote: RNG110 cable box ... "Reference code SOaOO". ... "One Moment Please, Available Shortly, Ref code S0a00" and similar messages are generated by the cable box when the signal for the channel you are trying to watch is too weak or has too much noise. This might be because of a bad box or a problem at Comcast (check https ...Make sure the touchscreen is plugged in to a working power outlet that's not controlled by a light switch. ... internet connection but you're protected by ...Wait until the LED light is solid green (DOCSIS 3.0 mode) or solid blue (DOCSIS 3.1 mode). NOTE: It may take up to 15 minutes for the S33 complete the boot-up sequence and connect to the Internet. Restart the computer. Check the Cable Signal LevelsPlease stick the paperclip in it and hold it for about 45 seconds. Then you should have your Ethernet ports working. Please send me a personal message by clicking on my name ComcastJosh if that doesn't work for you and I will help you get it working. 0. 0.Cable companies aren’t terribly popular with their customers, and the size of their monthly bills goes a long way toward explaining why. Cable companies aren’t terribly popular wit...Xfinity router xb8-t. I just want to say Xfinity router looks super nice xb8t-t but has the worst performerce, the internet drops like 6 times a day the modem/router is getting super hot,I called customer service but they don't know any better, had a technician over didn't know how to fix it THE BEST WAY STAY WITH YOUR OWN MODEM if you want to ...Once the light on the Google Fiber jack turns blue, plug the power cable into the back of the network box and into a wall outlet. Like the light on the Google Fiber jack, the light on the network ...Dec 5, 2023 · Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. The upstream power is too high and it may be intermittently fluctuating even higher to out of spec levels. That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, latency problems, and the un-bonding of channels.Your Xfinity modem should have the following lights on: 1. Power – The power light should be illuminated in solid green, indicating your modem is powered on. If the light is off, verify the power cord is securely connected to the modem and wall outlet. 2. Downstream – The downstream light should be illuminated in solid green, indicating ...Method#4: Restart the Network. The blue lights issue usually stops after you restart the router. First, disconnect all ethernet and coax cables connected to the router. Then, follow the steps below to renew your Xfinity router. Unplug your router from the connection. Wait for two minutes before reconnecting.Have been having SERVICE HELL with Xfinity after a provisioning update 3 weeks ago to my ARRIS modem svg2482ac. The update caused the 2.4ghz, 5 ghz lights to start blinking even though I am in BRIDGE mode. Bridge mode disables the router/wifi feature of the modem (hence the 2 lights should not be on).US/DS light blinking and internet not working. Hi, recently my internet has stopped working and the gateway's US/DS light has not stopped blinking. I've tried resetting it manually and making sure the coax cable is tight at every port. Is it maybe the gateway itself that has gone bad?New modem blinking green/no internet. Two weeks ago tech gave us another white latest model modem. Said we needed some kind of fix to keep blinking green light/disconnect from internet from happening. Now it’s happened again and we don’t know if that fix was ever done as we got no txt or email. Made appointment for Sunday 1/9 …If the issue persists after these steps, consider resetting the modem/router to its factory settings (note: this will erase any custom settings). Wi-fi Light is Off. Access the router’s web interface through a browser by entering the router’s IP address (commonly 192.168.1.1 or 192.168.0.1).Learn how to use the Xfinity Home app to troubleshoot your Xfinity Camera or Video Doorbell when it is offline or can't connect to WiFi.Solid green or white. The cable modem is online. Blinking green or white. The cable modem is synchronizing with the cable provider's cable modem termination system (CMTS). Off. The cable modem is offline. LAN 1, 2, 3, and 4 (some models) Green. A powered-on device is connected to the LAN port at 1000 Mbps.A solid blue light means that the router is looking to establish a secure connection with a wireless device. Then, it automatically changes to steady white light, indicating a …This general guide applies to all of our tower modems (a black box or tower). There may be slight differences in light order or appearance between modem models, but the functions are similar. If you have a white C4000, go to the single status light guide instead. This guide is for CenturyLink tower modems. This includes all modems except the ...user_hgenbl. 1 Message. I was trying to replace a Xfinity gateway with an Arris S33 too. The phone tech could not remove the Xfinity gateway because my package had Comcast voice phone service included which I never used. The S33 is not a voice capable modem, so the Comcast computer system would not allow the tech to remove …You'll know when your X1 TV Box is powered down because the green/blue/white power light on the front panel of the device will be off. (When the green/blue/ ...Power went down with a bang, and the battery backup unit went stone cold dead. No indication of life, and the wifi in the house was gone (the light on the router did show yellow for a while). When the power came back on some 6 hours later, so did the wifi, and the battery backup unit showd signs of life (green light flashing every second or so).Mar 22, 2024 · If your Xfinity modem blinks white, it could be due to a power interruption. Power outages or fluctuations in the electricity supply can disrupt the normal functioning of your modem. To resolve this issue, check if the power cable connects correctly and ensures no power disruptions in your area. This is the port where the power cable is inserted. Arris SB6190 Issues. Hi folks, Hope I can find a better avenue of support through here then going through the motion of a power cycle 5 different ways. Most recently I've had continuous instability issue with an Arris SB6190. Lime many folks I opted to purchase my own equipment vs. paying the monthly rental using Xfinity's modem/router …Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you're using an XRA Large Button Voice Remote, you can press and release ...Restart using the Power button. If your TV has a Power button: Make sure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.This can often resolve the issue. 3. Re-establish your connection: After resetting your modem or router, try signing in to your Xfinity account and establishing your connection again. 4. Contact customer service: If you've tried the above steps and still can't resolve the blinking green light issue, contact Xfinity customer service.This can often resolve the issue. 3. Re-establish your connection: After resetting your modem or router, try signing in to your Xfinity account and establishing your connection again. 4. Contact customer service: If you've tried the above steps and still can't resolve the blinking green light issue, contact Xfinity customer service.XfinityJohnG. +17 more. Official Employee. •. 835 Messages. 10 months ago. Normally the light will remain lit when the box is in power save mode. Normally when you turn the power off for the TV the cable box remains on. You can control the brightness level on the box through the settings on the box.Ever since upgrading to Comcast gigabit internet service about two months ago the Receive light on the front of the modem has been blue indicating "High-speed Internet connection with downstream channels in DOCSIS 3.1 mode." However, the Send light is still green indicating "Upstream channel is connected in DOCSIS 3.0 mode."Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript.Mar 18, 2023 ... ... Xfinity XB8 XFi Modem. This modem is a must-have if you're using Comcast services, and I'll walk you through the simple steps needed to get ...3 years ago. @Mark128 wrote: This past week I have been dealing with an unrelated issue where the upstream light changes to amber then I lose internet connection. Basically upstream channels are not locking, I had uncorrectables and the power input was too high coming in from Xfinity signal. Please post the *Downstream Power Level*, the ...Wash, rinse, repeat. Today I replaced my modem with a new Motorola SB8200. It is a DOCSIS 3.1 modem, and I bought it because it is recommended for xfinity and is more stable than my older DOCSIS 3.1 netgear modem. I had to call to activate. Once activated, I told the woman who activated it that it activated as a DOCSIS 3.0.Xfinity Gateways and xFi Gateways are all-in-one devices that deliver Internet and Voice connectivity, whole-home WiFi coverage, network control and speed for the ultimate connected experience. General features of our latest devices, the xFi Advanced Gateway and xFi Gateway 3rd Generation include: Secure wireless home network. Secondary Xfinity ...Xfinity Modem Green Blinking Light . If you have an Xfinity modem with a green blinking light, it means that the modem is trying to connect to the internet but is having difficulty doing so. There are a few things you can do to try and fix this problem: 1. Check all of the cables connected to your modem to make sure they are secure. 2.Status light. The status light indicates the modem’s connection with its service provider. It will blink green at first when registering with the service provider, but just like the downstream and upstream lights, it should also be solid blue, meaning a successful connection. If your Hitron modem cannot establish a connection with the service ...The next generation of WiFi technology is here. An Xfinity Internet modem + WiFi router in one, designed to deliver enhanced coverage and the benefits of xFi, our best WiFi experience.. Plus, our new Xfinity Gateway is ultra fast with multi-gig speed capability where gig speeds are available, has 3x the bandwidth for more reliable connections, can power hundreds of devices at once, blocks ...1. Loosened, broken, and damaged cables. Cables, despite infrequent handling, can cause a green blinking light. Check for proper connection and inspect for any damage, such as scraping or smudging on the cover. If damage is found, replace the cable with one that fits securely, ensuring a ‘click’ sound when attached.Andyross. The 6183 is a D3.0 modem, and blue means it is bonding channels in that direciton. The 8200 is a D3.1 modem, and blue means it is using OFDM in that direction. Comcast is just testing out upstream OFDM in a few rare areas, so 99.9% of users will still see green upstream.This light helps you identify the pairing process with other devices on your Wi-Fi network. If the light is: Green (blinking slow): The gateway is ready to pair with a device with WPS. Red (blinking fast): The gateway has too many devices trying to pair or it's restarting. Red (solid): WPS pairing failed.blinking blue light. i have a blinking blue light on the x1 box and it is stuck on the welcome screen. when i hold down the power button, the light turns to a solid green and the tv screen goes blue with the work pace on it. yes ive restarted, unplugged, and made sure all the cables are properly connected. Hello there, @user_34bd18!Not getting 1 GB speeds with Arris SB8200 (Supported Modem by Xfinity) - Docsis 3.1 continually switches between Green and Blue Light. Just switched to the 1GB plan and I rarely get more that 400mbps with ethernet wired. I am getting 42mbps upload speeds so that appears to be working but the download speeds seem to be off.Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you're using an XRA Large Button Voice Remote, you can press and release ...Enhanced Camera Experience. Capture awe-worthy content with a 50MP main camera that catches all the details. The Enhanced Camera Experience works even in low light, and the enhanced front camera allows you to snap stunning selfies. Main 50MP; UW 5MP; Macro 2MP; Front 13MP.If your Xfinity router's light is blinking blue, it could indicate various issues. Here's a step-by-step guide to troubleshoot and fix it: Check Internet Connection:. Ensure that your internet ...Troubleshooting Xfinity Box Red Light and Internet Problems . If you see a red light on your Xfinity box indicating an internet connection issue, here are some steps you can take: Check the Modem and Router Connections: Ensure that all the cables connecting your modem and router to the Xfinity box are securely plugged in. Sometimes, a loose ...Xfinity router xb8-t. I just want to say Xfinity router looks super nice xb8t-t but has the worst performerce, the internet drops like 6 times a day the modem/router is getting super hot,I called customer service but they don't know any better, had a technician over didn't know how to fix it THE BEST WAY STAY WITH YOUR OWN MODEM if you want to ...A flashing blue and white light indicates that the Spectrum modem is trying to connect to the internet. Normally, this light goes away on its own after a few minutes. But if the light does not stop blinking after around 10 to 15 minutes, it means the modem isn’t receiving a signal, and you need to troubleshoot the issue by ensuring the device ...A blinking white light on an Xfinity modem/router generally indicates a Network connectivity issue. It's a signal that the router is experiencing a problem establishing or maintaining a stable connection to the internet. This light behavior is essentially the router's way of communicating that it's not operating optimally in terms of ...

You didn't say what you have for a modem, but there is usually a power indicator of some kind, or led that illuminates when you plug it in. If you look up the modem number, you may be able to find an LED table for it, or post the model number on the CE/FCC sticker on it, and maybe someone here could find it for you.. Pay zales account

This is a simple and effective fix for the Xfinity modem red light. Many problems with electronic devices can be fixed by shutting down and restarting. Please follow the steps below to reboot your Xfinity modem. 1. Unplug your Xfinity modem from the wall outlet. 2. Press and hold the modem's power button for about 30 seconds. 3.Select the Security tab. Scroll down to the desired camera or video doorbell and select the camera thumbnail. On the camera screen, select the gear icon on the upper right. Toggle the Night Vision setting to the off position. Turning off Night Vision can result in dark footage in low-light conditions.The modem indicates 3.1 / blue on the downstream but the upstream is showing 3.0 / green. Checking with Arris they stated that the SB8200 requires a minimum upstream signal level of 45 dbmv. The current levels provided by Comcast are 38 - 42 across the 4-upstream channels. Regarding resolution of the issue I'm having, Arris points to this ...Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select the brightness level you want, then press OK. Press Exit to finish. Learn about device lights on X1.For that: Unplug the power from your Internet Router. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router. Plug the power back in and wait for internet services to start. Plugging the power back in. Check to see if …The Technicolor CGM4331 has the following ports and buttons. WPS - Located on the back of the gateway above the telephone ports, this button can be used instead of entering the WiFi password to connect wireless devices that support WPS to the gateway. WPS works only for wireless networks that use passwords encrypted with the WPA Personal or ...Step 3. Check your devices connect to the router via RJ45 Cable could access internet successfully or not. A. If couldn't, please refer to Step 4 to do the troubleshooting. B. If connect to the router via cable could access internet, but when devices connect to the router wirelessly couldn't access internet, please refer to Step 5. Step 4.It would not connect at all. When I called Xfinity for help the technician told me wireless TV boxes would only connect with Xfinity modems but I should be able to connect with cable TV boxes. I went back to the store and exchanged boxes from wireless to cable. I still cannot get the cable TV box to connect to my modem.A blinking blue light on your Xfinity router signifies that it is in WPS mode. Normally, the light should turn off after a few minutes. If the blinking blue light persists, there may be a technical issue. ... Turn off all network devices (router, modem, extenders). 2. Wait for a few minutes.Fortunately, most causes for the Xfinity modem’s yellow-blinking light are easily fixable. However, instances like localized internet outages are out of your control. They require patience until an engineer can resolve them. In this article, we will discuss the causes behind the blinking yellow lights on Xfinity routers and provide steps to ...Xfinity TV service. At least one additional X1 TV Box to act as the primary X1 device on your account. Xfinity Internet with an eligible leased wireless gateway with RDK-B or customer-owned approved cable modem/gateway (if you upgraded from Xfinity Flex) to stream video over the X1 Wireless TV Box WiFi connection.Before you begin. Download the Xfinity app on the Apple Store or Google Play.; Enable Bluetooth on your phone. Ensure that your Xfinity Gateway is not in Bridge Mode. Note: If you are using separate SSIDs for your 2.4 GHz and 5 GHz bands, this activation process will merge these into a single SSID and password across both bands for a stronger, more efficient and reliable connection.4. Power Cycle the Modem/Router. Purpose: Power cycling can clear temporary software issues and refresh the router’s connection. Steps: Unplug Router: Disconnect the router from its power source. Wait 30 Seconds: Let the router remain unplugged for about 30 seconds to clear its memory.The blinking blue light on your Xfinity modem indicates that it is trying to connect to another wireless device. The light will change to a solid blue when the connection has been established. If the blinking blue light persists after a few seconds, you might want to try a few troubleshooting methods.1) Make sure the coaxial cable is tightly connected. 2) Remove any unnecessary splitters. 3) Replace any required splitters. 4) Contact your service provider for troubleshooting help. CM Status: Downstream Status: Upstream Status: Refresh Save Cable Diagnostic Info. Advanced Information.This is a simple and effective fix for the Xfinity modem red light. Many problems with electronic devices can be fixed by shutting down and restarting. Please follow the steps below to reboot your Xfinity modem. 1. Unplug your Xfinity modem from the wall outlet. 2. Press and hold the modem's power button for about 30 seconds. 3.Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears..

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