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Request a withdrawal (see below for exceptions to the 10% early withdrawal penalty) Request a loan from your qualified retirement plan—401 (k), 403 (b), or 457 (b) (unavailable for IRAs) Apply for a hardship, or unforeseen emergency, withdrawal by meeting certain requirements (unavailable for IRAs) Check your retirement plan’s …John Hancock Retirement Plan Services, LLC, John Hancock Life Insurance Company (U.S.A.) and John Hancock Life Insurance Company of New York each make available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. Unless otherwise …John Hancock Retirement Plan Services, LLC, John Hancock Life Insurance Company (U.S.A.) and John Hancock Life Insurance Company of New York each make available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. 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