Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...Dec 7, 2022 · Learn how to check your device unlock status Find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device. It usually takes a few minutes to approve your request, but it may take up to 48 hours.Jan 14, 2024 · Device unlock request. I have created device activation request (Edited as per community guidelines). AT&T status is showing "We sent you an email to confirm your unlock request—please use the email link to confirm". But no email came in mailbox or spam holder. How can I get the help.Nov 24, 2017 · Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Follow the prompts.Oct 4, 2023 · The FCC states “ Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”. It also states “ Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on mobile wireless ...September 28, 2023. in. All News, News. AT&T has updated its unlock policy for paid-in-full devices without many people noticing. Instead of being able to purchase a smartphone …unlocking your phone from T-Mobile. To unlock your phone from T-Mobile, you’ll first need to check if it’s eligible for unlock. Sign into your T-Mobile account, click the Accounts page and choose your line. Then, click “Check Device Unlock Status.”. You’ll notice text indicating if it’s eligible or ineligible under the device image.Mar 29, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …Nov 10, 2023 · No worries, @sajannik!We're here to help you unlock your device! Allow us to confirm your device unlock eligibility. Use the Forums to review and confirm that your device meets all necessary personal device requirements.. General Requirements for All Unlock Requests. The device must be designed for use on, and locked to, the AT&T …Jan 4, 2024 · Device unlock I submitted an unlock request on December 27th, received a notice that it was taking longer on the 29th, now it's January 4th and it's still not unlocked. I'm not sure what to do, this phone hasn't been active for almost 2 or 3 years now though so I'm not sure if that has anything to do with it.Apr 16, 2024 · • Lock device • Unlock device • Set Lockdown Mode Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode when you turn on or restart your device, unlock your device, update your software, or erase your device. 2.Jun 5, 2020 · Hello @ryan_mx5_guy Thank you for letting us know. We're glad to hear that you were able to successfully submit your unlock request online. Please don't hesitate to reach back out to us with any other questions or concerns that you may have in the future.Jul 19, 2023 · Community Support. •. 231.3K Messages. 9 months ago. Glad to help with your device unlock concern, Cristinatr. You posted under Email, but our Wireless team will have to assist you. We'll go ahead and transfer your case, so they can reach out to you. Aminah, AT&T Community Specialist. 0.4 days ago · Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device …4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Jan 18, 2019 · Good afternoon @RELEASEPHONE, allow us to lend a helping hand. After five unsuccessfully unlock attempts, your device becomes permanently locked to our network. Unfortunately, there is nothing we can do once the device is permanently locked. We apologize for any inconvenience this may cause. Thanks for reaching out to us.Dec 7, 2022 · Learn how to check your device unlock status Find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device. It usually takes a few minutes to approve your request, but it may take up to 48 hours. Solicitud de desbloqueo de dispositivo. Puedes solicitar desbloquear tu teléfono o dispositivo de AT&T si cumples con los requisitos de elegibilidad. Te pediremos algunos detalles y luego te informaremos si cumples con los requisitos del desbloqueo. Comienza una solicitud de desbloqueo. If you’ve submitted an unlock request, enter your device IMEI and the unlock request number we emailed you. We’ll use these to check your unlock status. Look in your spam or junk folders if you don’t see it in your inbox. Oct 21, 2023 · For both the lines I am trying to unlock, in ATT's system, it still shows an installment plan needs to be paid. For one line, it clearly shows online that it is fulfilled and unlock eligible. For the 2nd line it shows on the bill the installment is paid. I tried another chat today and rep advised I call ATT. Nov 24, 2017 · Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Follow the prompts.Oct 19, 2023 · An AT&T Network Unlock Code is a unique code used to unlock a mobile device, typically a smartphone, from the AT&T network, allowing it to be used with other …Jan 14, 2024 · Device unlock request. I have created device activation request (Edited as per community guidelines). AT&T status is showing "We sent you an email to confirm your unlock request—please use the email link to confirm". But no email came in mailbox or spam holder. How can I get the help.Dec 7, 2022 · Keep your personal info safe. Set a security option on your phone or tablet to prevent outsiders from accessing your contacts, personal info, or other important data. Aug 12, 2023 · Unlock your AT&T iPhone for FREE using the AT&T Unlock Portal https://www.att.com/deviceunlock/When you have an iPhone that is SIM LOCKED that means that it...May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months.Nov 3, 2023 · Hello, thanks for your response. Unfortunately, when I used the web service (as in the link you shared), I received an automated email saying that my request was denied because since I have an AT&T Pre-paid device, I must use the app to unlock the device. [LIVE] New Device – T2 – 2024 – AT&T Unlock the StoreMar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ...Jul 25, 2023 · Your device: Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your ... Here are the instructions for unlocking your phone with AT&T by phone call: Contact AT&T Customer Care at the following number: 1-800-331-0500. Inform the customer care representative that you would like to unlock your AT&T phone. Provide the necessary details and information requested by the representative.Dec 7, 2021 · Select Unlock your device. Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility requirements to unlock your device. AT&T is proud to offer several Samsung cell phones, including the Samsung Galaxy Z Flip5 and the Samsung Galaxy Z Fold5. These devices offer the following features: Camera: Easily capture stunning selfies with the best camera on Galaxy Z Flip5, using Flex Window letting you see more before you snap. Put your Galaxy Z Fold5 in Flex Mode 16 and ...Dec 28, 2020 · Unlock a Prepaid device. RE:Prepaid device. GM, my device meets the requirements for an unlock. However, AT&T device unlock request is not working. I have a new carrier, simm and telephone number. I owned the AT&T device outright and had the service for 4 years. Any help is greatly appreciated. Oct 19, 2023 · An AT&T Network Unlock Code is a unique code used to unlock a mobile device, typically a smartphone, from the AT&T network, allowing it to be used with other …1 day ago · Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number.Apr 2, 2022 · The device is not currently active on a different AT&T customer’s account. If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device. Visit our Unlock Support page for the full requirement list. All devices claimed as lost or stolen to Asurion are blacklisted by ...Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Dec 7, 2021 · If you performed an early upgrade, you must wait the 14-day buyer's remorse period before you can request to unlock your previous device. If coming from AT&T PREPAID, the device has been active ...4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...4 days ago · We’ll use these to check your unlock status. Look in your spam or junk folders if you don’t see it in your inbox. Don't know your IMEI? Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request.Dec 7, 2022 · Learn how to check your device unlock status Find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device. It usually takes a few minutes to approve your request, but it may take up to 48 hours. Jun 20, 2023 · Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must wait 48 hours after you make …May 8, 2019 · Complete and submit the request form. You'll receive a confirmation email with your unlock request number. Select the link in the email within 24 hours of receipt to confirm your unlock request. AT&T will respond within two business days. AT&T sends you instructions to unlock your device if your request is approved.Nov 8, 2023 · Unlock AT&T network SIM for all device models and verify IMEI status.Apr 7, 2016 · 13.1K Messages. 8 years ago. There is no such thing as a temporary unlock. Once the phone is unlocked, that is permanent but can still be used on any network. If your phone is eligible for unlock, it will be unlocked. 0. 0.Nov 24, 2017 · Follow the prompts. . . . Click the link in your *Text message to check your status. If you are a **non-AT&T customer, click the link in your Email follow steps 2-4. Go to our Status Portal . Enter your IMEI Number & Request Number. Follow the prompts. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Dec 8, 2023 · Go to Settings > General and tap About. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Restore your iPhone to factory …Jan 9, 2024 · Hello @robyn0328, We understand how important it is to have your device unlocked, and let us get you the information you require about the device unlock. We'll need to look into your account details to understand the situation better, and assist you, so we're moving this conversation to a direct message.Feb 9, 2024 · Enter your 10-digit phone number and confirm that you’re not a robot. Enter the name and email address associated with your AT&T account. AT&T will then send you a confirmation email. Open the ... Feb 5, 2021 · Find an IMEI on Android devices. • Go to the Settings app, and then select Status to find your IMEI. Find an IMEI on a Pixel 4 or Pixel 4 XL. • Go to the Settings app, and then select About Phone to find your IMEI. Or. Dial * # 06 # to find your IMEI. Any mobile phone. • Dial * # 06 # to make sure you have the right IMEI. Note: IMEI ...Apr 17, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Oct 19, 2023 · To obtain an AT&T network unlock code for free, you can follow these steps: The default AT&T unlock code is usually " 0000 ". You can try this code first to unlock your phone. Visit the official AT&T device unlock page. On the website, you'll find options to " Unlock your device " and " Check your Unlock status ." Select "Unlock your device."Apr 4, 2024 · Go to att.com/deviceunlock. Select Start an unlock request and follow the prompts. Not with AT&T? We can still help you unlock your device. If the device works … Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Apr 13, 2020 · I've also done these non of them worked I dial the them into the dial pad and nothing I looked at the Att PDF (link below) on how to unlock devices and my device is not even on there. AT&T › consumer › help › pdfPDF Web results AT&T Unlock Code Instructions - ATT.com (edited) Like. 4 years ago. 0.Feb 5, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device:- Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes. 6 days ago · How to Unlock an AT&T Mobile Phone Unlocking your AT&T mobile phone offers greater control and flexibility over your device usage, especially if you are looking to switch carriers or use your ...Dec 7, 2021 · Select Unlock your device. Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility requirements to unlock your device. Dec 19, 2022 · We are here to help you unlock your Galaxy A12, @fredcrou. We do understand how important it is to be able to unlock your device. Most device unlock request are submitted through our Device Unlock Portal, however if your device has the device unlock app you should be able to submit it through there.We do understand you …4 days ago · Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device …3 days ago · Preparation: What You Need Before Starting. Before embarking on the unlock process, gather the necessary information and documents: 1- Account holder’s full name and contact information. 2- Device’s IMEI number: Dial *#06# on your phone to find this 15-digit code. 3- Backup Your Data: Ensure all your data is backed up, safeguarding against ...Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ...Mar 30, 2024 · Please note that this App is not associated with AT&T. This is a 3rd party app that provides network unlock service for AT&T devices. 🔓 Unlock your ATT phone with ease and confidence! Our app offers a range of unlocking options specifically designed for ATT network, including free and premium unlock codes, remote unlock codes, and …May 4, 2015 · Unlock Request Denied. Respected Sir, I bought a used Moto X - XT1058 in my country (Pakistan) about 2 months back. The device was network locked. I'm a Non-AT&T Mobility Customer and outside US. I requested unlock code but was denied because: Your device is currently active on another AT&T customer’s account.Jul 7, 2023 · Before purchasing the device, make sure the seller performs the unlock request. In some instances, you will have to contact the seller to perform the request. If the device was purchased by another provider, they should have online resources to unlock the device. Let us know if this helps. Reach back out to us if you have any other questions.Feb 5, 2021 · Find an IMEI on Android devices. • Go to the Settings app, and then select Status to find your IMEI. Find an IMEI on a Pixel 4 or Pixel 4 XL. • Go to the Settings app, and then select About Phone to find your IMEI. Or. Dial * # 06 # to find your IMEI. Any mobile phone. • Dial * # 06 # to make sure you have the right IMEI. Note: IMEI ...Jan 25, 2024 · Step 3: Receiving and Entering the Unlock Code. After successfully obtaining the unique unlock code from AT&T, you are now ready to proceed with the pivotal step of entering the code into your device. This step is crucial in unlocking your AT&T SIM card and enabling your device to operate with SIM cards from other carriers. Here's a …Nov 8, 2023 · Unlock AT&T network SIM for all device models and verify IMEI status.Dec 6, 2023 · The unlock instructions should have told you how to finalize the unlocked process. Android phones like Samsung and Motorola have an unlock code that you have to enter after you insert a non AT&T SIM card. iPhones have to connect to Apple servers whether it's via cellular or Wi-Fi to complete the unlocked process. Pixel unlock is …Feb 5, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device:- Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes. Apr 17, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Sep 24, 2021 · Why would you AT&T prepaid put this unlock app on a phone that it will not work with. When I tap on the App it immediately crashes instantly. This description says it works with my phone but No it …Sep 30, 2023 · I requested a device unlock, as the “may take up to 24 hours approached” I received a message stating they needed to do further investigation with no time line attatched. After 5 more days of waiting which was a total of a week. I canceled and started the process again and I’m right back at the same point waiting for approval.1 day ago · Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number.Apr 4, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes. Your device is unlocked reliably, legally and permanently and confirmation of this is sent to you via Email and SMS. Apple devices are unlocked over-the-air, and other devices are unlocked via a code. ... Unlock ATT Samsung Galaxy A02; Unlock ATT Samsung Galaxy A10; Unlock ATT Samsung Galaxy A11; Unlock ATT Samsung Galaxy A12;Aug 31, 2022 · The permission to unlock your phone comes from the carrier, but the actual unlock Hass to be completed by connecting with Apple servers. Either Wi-Fi or a cellular connection should complete the unlock process. Apple can take up to 48 hours to complete the unlock process. If it has already been two days since your approval and the phone is ...Nov 16, 2023 · Had a business account. AT&T added extra unknown line without my consent. I paid two months costs without realizing. My device was on monthly installment. I called loyalty team and expressed my displeasure. They agreed to unlock my device without me paying the remaining balance. Now, after many months, I got the bill asking for payment of the ... Feb 9, 2024 · Learn the requirements and steps to unlock your AT&T phone for use with other carriers. You'll need your phone number, IMEI number, and email address to …Nov 10, 2023 · No worries, @sajannik!We're here to help you unlock your device! Allow us to confirm your device unlock eligibility. Use the Forums to review and confirm that your device meets all necessary personal device requirements.. General Requirements for All Unlock Requests. The device must be designed for use on, and locked to, the AT&T …Nov 8, 2023 · Unlock AT&T network SIM for all device models and verify IMEI status.Dec 7, 2021 · Learn the requirements and steps to unlock your AT&T phone and use it with other carriers. Find out how to check your phone's eligibility, request an unlock code, and get instructions from AT&T.Dec 19, 2022 · We'll be happy to assist you with your unlock request @zaclovespenguins. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, please review the unlock eligibility requirements and make sure that your device meets all the criteria. Darais, AT&T …Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ...Mar 29, 2024 · How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will …Dec 8, 2023 · Go to Settings > General and tap About. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Restore your iPhone to factory …
Feb 18, 2024 · You can otherwise unlock your phone through a live chat with a T-Mobile customer representative or by calling 611 from a T-Mobile device or 877-746-0909 from any other phone. Deployed military .... Hunger ganes
4 days ago · Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device …Nov 11, 2023 · On Tuesday, they reached out to their AT&T representative who said it should release in 1-2 business days. I tried it today (Friday) and it says: The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.Aug 17, 2022 · Hello ejexx27, if the device unlock app will not launch we have other options. You can submit an unlock request online. You would also like to make sure your device meet the requirements to be unlocked. Personal device requirements. Your device: Is an AT&T phone or device and isn’t active on another AT&T account.1 Message. Friday, March 17th, 2023 9:41 PM. Device unlock help. Bought a iPhone 6s plus off of Mercari. The seller though it was unlocked but it wasn't. I need help unlocking …Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Set a security lock. 1. Swipe down from the Notification bar with two fingers, then select the Settings icon . 2. Scroll to and select Security. 3. Select Screen lock, then select the desired screen lock method and follow the prompts to complete set up. Note: For this tutorial, Pattern was selected. If you choose Pattern lock, you will have to ... Apr 5, 2022 · Hey @Hollywood68, let us help you with getting your device unlocked.. If you are planning to use your AT&T Device with another carrier, it has to be unlocked and meet the following general requirements for all unlock requests:. The device must be designed for use on, and locked to, the AT&T wireless network. It must not be reported lost or stolen.Nov 24, 2017 · @ODad ATT seems like they engineered the unlock to not be associated with the eligibility of the imei, but the most restrictive sim card associated with the device. Since non of you ACE-holes are engineers and just dorks with phones I don’t expect you to understand much else but repeating something you read.Apr 12, 2022 · If your device is still locked to our network, then you'll need to submit another unlock request. Please keep in mind that if your device has the pre-loaded app, then you'll have to submit the request through there. Simply open the app, click Unlock, and follow the prompts. Personal device requirements.AT&T Device Unlock Portal is Broken and Needs to be FIXED. Having the issue for 2 weeks and they still have not fixed the page. When you type the IMEI and click next, it always timeouts the user with the message "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request " which makes no sense at all.Sep 29, 2023 · I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS. if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code... so I submitted the request online (as I have done many times with smartphones), but the emailed response said "Your AT&T PREPAID phone comes with a …Jan 9, 2024 · Hello @robyn0328, We understand how important it is to have your device unlocked, and let us get you the information you require about the device unlock. We'll need to look into your account details to understand the situation better, and assist you, so we're moving this conversation to a direct message.Feb 18, 2024 · You can otherwise unlock your phone through a live chat with a T-Mobile customer representative or by calling 611 from a T-Mobile device or 877-746-0909 from any other phone. Deployed military ...Dec 13, 2021 · We go through the initial setup, go to the settings and activate the developer mode (in the "About phone" item, tap 5 times on the build number). Go to the "For Developers" menu (Settings-> System-> For Developers). 6. Next, download the platform tools to your pc and unpack the folder to the C: \ drive.Go to att.com/deviceunlock (page best viewed from a desktop or tablet). Read and agree to the eligibility requirements to unlock your device. Complete and submit the form. …May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months.Aug 11, 2021 · Learn how to unlock your AT&T phone online and switch to another carrier. You'll need to pay off your phone, have no unpaid bills, and follow the steps on AT&T's …4 days ago · Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device …May 11, 2023 · Hello, my unlock request was approved. I input an activated non-AT&T SIM into my device and got the notification “SIM not supported” as expected. Then I enabled Wi-Fi as the instruction say, but I do not get the notification “Carrier lock removed”.Jan 14, 2024 · Device unlock request. I have created device activation request (Edited as per community guidelines). AT&T status is showing "We sent you an email to confirm your unlock request—please use the email link to confirm". But no email came in mailbox or spam holder. How can I get the help.unlocking your phone from T-Mobile. To unlock your phone from T-Mobile, you’ll first need to check if it’s eligible for unlock. Sign into your T-Mobile account, click the Accounts page and choose your line. Then, click “Check Device Unlock Status.”. You’ll notice text indicating if it’s eligible or ineligible under the device image..