Xfinity - Home of the 10G NetworkIn June, when complementary Peacock Premium was taken away, I signed up for the 12 months @ $2.99/month offer. In July, Xfinity Rewards offered free Peacock Premium for Platinum members, and I claimed the reward on the Xfinity Rewards site. When I received the activation email, I clicked the link, and clicked "Activate Now" on the banner that ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.@Shellyhenik Our team can help you with your Peacock issues today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.Max and peacock apps not working. I cleared my cache and local storage data, did and system refresh, restart and checked the WiFi settings, everything is working fine. Im logged into my Max and Peacock apps just fine but when go to play something on Max it just spins. On Peacock I hit play and it loads for a second then goes back to the …Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ... It has not. I do notice Peacock no longer shows as an Add-On on the new account's bill, whereas it did have a line item on the old account's bill. I am still Platinum and the Peacock offer still shows under My Activity in the Rewards portal (as claimed/Done), but there is no way to reactivate it.Tuesday, June 27th, 2023 5:31 PM. Closed. Peacock Subscription Activations. **UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating …For the past three years, one perk of being a Comcast Xfinity subscriber was a free subscription to Peacock, NBC’s streaming service. That ended Monday, when Comcast began a new policy — which ...Jul 19, 2023 · Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer. I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Jan 14, 2024 · Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that. In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...While the partnership between Xfinity and Peacock promises a delightful streaming experience, there have been reports of some people encountering issues with the ‘free’ offer. Xfinity ‘free Peacock Premium’ offer not working. According to reports, users are unable to access the Peacock Premium content they were promised.My peacock is not working again! I also haven’t gotten the CMT channel for years even though it’s on my plan and has always been. ... Let's take a look at your account from here to find out why the Peacock activation banner is not generating at the Xfinity Assistant and why CMT is not coming through, @user_0de9cd. The banner …Then I received and email from Xfinity telling me I could get Free Peacock Premium, I followed the instructions in the email and canceled my Peacock Premium subscription. Then I continued to the Ask Xfinity chat app, and there is no option to Activate a Peacock Premium subscription. Thank you for joining us here on r/Comcast_Xfinity, your ...Xfinity - Home of the 10G NetworkNOW TV is an Internet delivered service that requires Xfinity Internet and will count against any Xfinity data plan, if applicable. It does not require a TV box. Peacock offer (currently $5.99/mo. value) valid for so long as you subscribe to NOW TV. Activation of a Peacock account is required for new subscribers.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Try following these detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.NOW TV overview. With NOW TV, you can choose from more than 40 live channels and On Demand content, including hit Hollywood movies, acclaimed original series and classic favorites from networks like Hallmark, History, and AMC. Plus, you get Peacock Premium at no extra cost. You can watch NOW TV at home on your Xumo Stream Box, Flex streaming TV ...Feb 12, 2023 ... As of June 26, Peacock Premium will no longer be part of the free bundle. The streamer is regularly $4.99 per month. Customers that wish to ...How do I fix issues with slow loading or buffering on Peacock? More 'Using Peacock' Articles. Dedicated help portal to address any issues with device setup, account … I received an email saying that Peacock Premium would no longer be offered for free via XFinity, but because I have the highest tier internet, I would receive 2 additional years at no cost. Unfortunately, my Peacock account says that I do not have Premium. It was fine yesterday. I did find this article that says: Jun 26, 2023 ... Yes. You can sign up for Peacock Premium between today (June 26) and August 25, 2023 at a discounted rate of $2.99 a month for 12 months. (The ...If your Paramount+ subscription appears on your Xfinity bill: Go to Settings on your Xfinity X1 TV Box. Select Apps & Subscriptions. You'll see Apps & Subscriptions menu. You can also find the menu by saying "Manage Paramount Plus" into your Xfinity Voice Remote. Select Change Plan.Peacock currently starts at $5.99 a month, Netflix at $6.99 a month, and Apple TV+ at $9.99 a month. The move comes as rival companies are joining forces to make …Sunday, January 14th, 2024 2:05 AM. Xfinity rewards free Peacock subscription not working. I recently realized that I was able to redeem the free Xfinity Rewards …2 Messages. Sunday, July 2nd, 2023 8:14 PM. Closed. $2.99 Peacock Offer. I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you’ll receive Peacock Premium at the discounted rate of $2.99/mo for 12 months before being billed at the regular monthly rate. So I signed up yesterday, July 1, 2023.The cheapest way to get all three streamers separately today is with the ad-supported Peacock Premium ($5.99/month, going up to $7.99/month in July ); Netflix … Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Charter has announced a $55.1 billion deal for Time Warner Cable, one month after Comcast walked away from its $45 billion offer. By clicking "TRY IT", I agree to receive newslette...Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared.I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed" and I that I have the free sample plan.Xfinity can't seem to get the message. I found out I was eligible for Peacock only because I had an SMS chat with support to get rid of a phone number. I was told I only had to sign into Peacock using my xFinity user ID and pw. Naturally that did not work. Not on the xFinity Flex 4K, Roku, Android or Apple TV. That Flex 4K was free forever as well.Maybe Comcast/Xfinity should give every customer that has Peacock Premium included, as my bill says, a $5.99 credit for every month that activation of Peacock Premium is not available. Maybe $6 a month times the thousands of affected customers would be enough to get Comcast/Xfinity to fix this issue. 0.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly.Gigabit customers were promised two free years of Peacock, but there is no way to activate this free service at the moment. This is NOT the same issue as the missing Peacock reward offer for Platinum/Diamond Rewards members. Some Gigabit customers aren't even Rewards members. So far none of the solutions suggested for Rewards members, …In today’s digital age, having a reliable and fast internet connection is essential for both work and leisure. Xfinity Internet, offered by Comcast, is one of the leading internet ...One-time $15 activation fee per account. Limited to 3 devices. Currently, one device included with monthly Xfinity Internet service. Additional devices $5/mo. Pricing is subject to change. Taxes, fees and other applicable charges extra, and subject to change. All devices must be returned when service ends.i never recieved offer in my rewards. @user_928c4a If you type in Peacock Premium Activation into Xfinity Assistant it should populate. Give that a try. If it doesn't work, send us a DM with your name and full address by doing the following:May 23, 2023 ... The offering, available to Comcast Xfinity internet subscribers, will not require any equipment and subscribers will be able to cancel at any ...I am having the exact same issue, I spoke with someone at xfinity multiple times, they said that they're working on it and they'll send an email when they have reactivated my peacock subscription. I was also advised not to accept the $2.99/month offer shown because they wont be able to correct that. If you have not already signed up for Peacock on our website, you may be able to sign up for Peacock Premium through your Xfinity subscription. Xfinity X1 TV Box or Xfinity Flex streaming TV Box. Follow the instructions in this Xfinity Support article to sign up for Peacock through your Xfinity X1 TV Box or Xfinity Flex streaming TV Box. After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Thank you very much for reaching out to us here @user_aba665. There has been a known issue with that Peacock Premium service. If you were able to activate that through the rewards, and it is not available on your platform, you may need to reset your box or device that you are running that service on. You can also reach out to the Peacock help ...Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that.Dec 17, 2023 · 1.3K Messages. 5 months ago. Hello, @user_spw870. Thanks for posting on our community forum for assistance with your Peacock Premium reward redemption. If the activation banner is not available, the subscription might already be active. Have you tried accessing/logging in to the Peacock App on the TV box or online? Do you get a subscription error? 2 Messages. Sunday, July 2nd, 2023 8:14 PM. Closed. $2.99 Peacock Offer. I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you’ll receive Peacock Premium at the discounted rate of $2.99/mo for 12 months before being billed at the regular monthly rate. So I signed up yesterday, July 1, 2023.In today’s digital age, having a reliable and fast internet connection is essential for both work and play. Comcast is one of the leading providers of home internet services in the...The cheapest way to get all three streamers separately today is with the ad-supported Peacock Premium ($5.99/month, going up to $7.99/month in July ); Netflix …Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Please know that we are aware some customers are having an issue activating their Peacock Premium plan. We are actively working with Peacock and their technology partners to resolve the issue as quickly as possible. In the meantime, let us see if we can get that banner to populate on your end.When I contacted Xfinity, the agent kept saying if I wanted ad-free I would have to pay for it. I kept emphasizing the fact that there are three tiers: 1) Peacock Free - limited selection; 2) Peacock Premium - access to entire library with ads (4.99 per month); 3) Peacock Premium Ad-Free - access to entire library with no ads ($9.99 per month).Jul 4, 2023 ... You have to upgrade to Premium because you have Plus, not Premium as you though. Also if you are an Xfinity customer. NBC no longer offers ...Oh for sure problems like this happen, but it's just frustrating because it worked before, then when they cancelled it for everybody except gig-speed and rewards members, it broke, so why not go back to every Xfinity customer having access until they're able to fix this, or at least give everybody affected a statement credit for the …I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Device: LG smart TV Location: USA Steps taken: Rebooted cable box, signed out and back in, confirmed correct email, contacted support. I have X1 and peacock premium free. I’ve been watching premium the entire olympics. Yesterday I tried to watch the all around gymnastics finals and it had the purple button “watch with premium.”.Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Jan 29, 2024 ... We want to ensure you are both able to activate this to enjoy! After redeeming the offer, did you utilize the Xfinity Assistant or our ...I am sorry that is still not working on your end. ... It is great to hear that you were able to redeem the Xfinity Rewards Peacock Premium offer! We definitley want to ensure you have proper access to this across all devices, so we'd love to help troubleshoot. ... I have already been on chat and customer reps did not understand what my problem ...Comcast NOW is available in two flavors: 100 Mbps for downloads and 11 Mbps for uploads, priced at $30 per month, or 200 Mbps for downloads and 11 Mbps for …Feb 22, 2024 · Hey @user_d5ktg9, thanks for reaching out to Xfinity Support on our forums. When you sign in, is it actually saying Limited Account or Peacock Premium for free? I'm not showing a limited tier for it is why I ask. There is Peacock Plus that comes ad fee but is not included with the Peacock promotion. I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...If you’re a fan of the long-running soap opera “Days of Our Lives” and looking for a way to stream it for free, you’re in luck. Peacock, NBC’s streaming service, offers an opportun...It has not. I do notice Peacock no longer shows as an Add-On on the new account's bill, whereas it did have a line item on the old account's bill. I am still Platinum and the Peacock offer still shows under My Activity in the Rewards portal (as claimed/Done), but there is no way to reactivate it.Later this month, Comcast will introduce a new streaming bundle for Xfinity internet customers. The bundle will include Peacock, Netflix, and Apple TV+.In today’s fast-paced world, staying connected is crucial for productivity. Whether you’re a remote worker, a student, or simply someone who needs to access the internet on the go,...@user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”.If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to Peacock Premium Plus through Xfinity at this time.****. You can absolutely pay stand alone for Peacock Premium Plus, that would just need to use a separate email than your existing login. You can set that up on our Peacock website at ...Xfinity Flex is a personalized, 4K streaming device that is included free with Xfinity Internet and offers choice, control, flexibility, and thousands of free movies and shows. Flex customers can find Peacock movies and shows in the “New This Week” and “Free to Me” rows, as well as explore content via a “Trending Now on Peacock” row ...Free Peacock offer via Xfinity was working for a while, then stopped working (I would only see a screen with Peacock subscription offers.) Couldn't login on Peacock with Xfinity user/password either. Showed "activated" on Xfinity site but got the same subscription screen there. Listed on my bill, free until 6.25.25.There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Feb 12, 2023 ... As of June 26, Peacock Premium will no longer be part of the free bundle. The streamer is regularly $4.99 per month. Customers that wish to ...I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...If you are an Xfinity Rewards member with a Diamond or Platinum level, you will be able to get a free Peacock membership, just not yet. This comes as Comcast was meant to start offering free Peacock to Diamond and Platinum members today, but it is not working right now. Yesterday was the last day Comcast offered free Peacock to its customers.PeacockYes! You can sign up and learn more about the available tiers of Peacock at peacocktv.com. What if I have issues with Peacock on my third-party device? Go to …Oh for sure problems like this happen, but it's just frustrating because it worked before, then when they cancelled it for everybody except gig-speed and rewards members, it broke, so why not go back to every Xfinity customer having access until they're able to fix this, or at least give everybody affected a statement credit for the …Oh for sure problems like this happen, but it's just frustrating because it worked before, then when they cancelled it for everybody except gig-speed and rewards members, it broke, so why not go back to every Xfinity customer having access until they're able to fix this, or at least give everybody affected a statement credit for the …
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.. Five below hialeah
Peacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims that it still needs to be activated.Peacock app on Xfinity not working for NFL playoffs (Dolphins/ Chiefs). On hold for over 30 minutes and still waiting. Promised wait time was 2 minutes.iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.Listen. 1:00. Comcast Corp. will offer customers a streaming bundle that includes Apple TV+, Netflix and its own Peacock service as it tries to reduce subscriber …I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly.Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription.A sk not for whom the bell tolls, Xfinity users, it tolls for your free access to Peacock.Ever since the service first launched in 2020, its parent company Comcast has given customers of its ...Peacock TV has quickly become a popular streaming platform, offering a wide range of content for viewers to enjoy. With a variety of channels available, Peacock TV caters to differ...In today’s digital age, having a reliable and fast internet connection is essential for both work and play. Comcast is one of the leading providers of home internet services in the...Jul 19, 2023 ... Xfinity is aware of the issue where the free Peacock Premium offer is not working or activating for several users (workaround inside)..
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